Services
Let’s Talk About Our Services
Host'd offers a full suite of services including consultation, creative direction and design, project management and property management.
Led by Claire with over 30 years of collective design and hosting expertise, Host'd blends thoughtful interior styling, seamless operations and heartfelt hosting to create memorable guest experiences.
From initial concept to ongoing management, Host'd focuses on sustainable practices, storytelling through design and delivering both comfort and character in every space.
Here’s What We Offer
CONSULTATION
Host'd's consultation service offers tailored guidance to bring your property vision to life. Whether you're starting from scratch or refining an existing space, Claire provides expert insights on layout, functionality and aesthetic appeal. From selecting materials and finishes to optimizing spaces for comfort and guest experience, the consultation process focuses on aligning your goals with practical solutions and timeless design principles. Host'd ensures every recommendation is thoughtful, sustainable and crafted to enhance both the property's charm and its potential for success.
CONCEPT & DESIGN
Host'd's concept and design services transform spaces into inviting and memorable experiences. Claire works closely with clients to develop a cohesive vision, creating detailed mood boards, design concepts and styling plans that reflect the property's unique character and purpose. From selecting colors, textures and furnishings to sourcing sustainable materials and bespoke pieces, every detail is thoughtfully considered. Host'd blends creativity with functionality to ensure each space feels harmonious, welcoming and tailored to deliver an exceptional guest experience..
OTA + TECH STACK ONBOARDING
Host'd's OTA and tech stack onboarding service simplifies the process of setting up and managing online travel agency (OTA) listings and property management systems. From optimizing property profiles and integrating booking platforms to implementing efficient automation tools, Host'd ensures seamless operations and maximum visibility across key channels. With a focus on clarity, consistency and performance, this service is tailored to enhance revenue potential and streamline day-to-day management, allowing property owners to focus on delivering exceptional guest experiences.
PROJECT MANAGEMENT
Host'd's project management service ensures every stage of your property journey runs smoothly, from concept to completion. Claire oversees timelines, budgets and contractor coordination with a keen eye for detail and a commitment to quality. Whether it's a full renovation, a design refresh. Host'd manages each phase with precision and care, ensuring the vision is brought to life on time and within budget. This service offers property owners peace of mind, knowing every element is expertly handled.
STAGING AND CREATIVE DIRECTION
Host'd's staging and creative direction service focuses on creating spaces that captivate guests at every stage - whether launching a new property, refreshing an existing one or preparing for a photoshoot. Claire thoughtfully blends design, furnishings and curated details to craft an experience that feels welcoming, memorable and effortlessly cohesive. Every element is carefully considered to enhance comfort, functionality and visual appeal, ensuring guests feel an instant connection the moment they arrive. This service is adaptable to any phase of your property journey, elevating spaces to their full potential. Pricing available on application.
FULL MANAGEMENT & DESIGN
Host'd's full management and design service takes the reins, offering property owners complete peace of mind. From initial concept and design through to daily operations, Claire and the Host'd team handle every detail with expertise and care. We oversee everything from styling and guest communication to booking management and property maintenance, ensuring your home is beautifully presented, well cared for and delivering exceptional guest experiences. With a focus on maximizing your property's potential and creating seamless stays, Host'd allows you to step back while we take care of it all.
Our Process
01 - INSPIRATION
At Host'd, inspiration comes from a deep love for storytelling through design, creating spaces that feel thoughtful, inviting and effortlessly memorable.
02 - RESEARCH
Research drives every decision, ensuring each design choice, material selection and operational detail is informed, purposeful and aligned with your property's unique potential.
03 - REVIEW
Review is an essential step where every detail is carefully assessed to ensure the design, functionality and guest experience align seamlessly with your property's vision and goals.
04 - INSTALL
Installation is where vision becomes reality, with every detail carefully placed and every element thoughtfully arranged to bring the design to life and create an inviting, polished space for guests to enjoy..
Frequently Asked Questions
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We carefully curate our portfolio to ensure each property aligns with our values of thoughtful design, seamless functionality and exceptional guest experiences. If you have a space with character, potential and a story to tell, we’d love to hear from you. Together, we can create something truly special.
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We offer flexible terms tailored to suit your property's unique needs and your goals as an owner. Whether you're looking for short-term support or a long-term partnership, we’re here to create an arrangement that works best for you. Let’s chat about how we can make hosting effortless and rewarding.
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A tech stack refers to the set of digital tools and software platforms used to efficiently manage your property. At Host'd, our tech stack includes booking systems, channel management software, dynamic pricing tools, automation tools and analytics platforms. These technologies work together to streamline operations, manage reservations, optimize pricing in real-time and enhance the overall guest experience. Think of it as the behind-the-scenes engine that keeps everything running smoothly while maximizing your property's performance.
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With Host'd managing over 2000 nights per year across our portfolio, we have the option to opt out of Airbnb's collective GST rules. This allows us to handle GST directly, ensuring transparency, accuracy, and compliance with New Zealand tax regulations.
For property owners, this structure means your accounts are streamlined and simplified, making it easier for your accountant to manage reporting and filings. Every booking, expense, and financial detail is tracked with precision, reducing the administrative burden on you. In short, Host'd's GST registration and operational scale not only maximise efficiency but also ensure your financial records are clear, accurate, and ready for your accountant - giving you peace of mind and more time to focus on what matters most.
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Sustainability is woven into every aspect of our operations, reflecting our commitment to creating spaces that are not only beautiful but also responsible.
At Host'd, sustainability isn't just a goal - it's a mindset. Through thoughtful design, mindful operations, and meaningful partnerships, we strive to create experiences that are kinder to the planet and enriching for everyone involved.
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At Host'd, our reputation for exceptional hosting and thoughtful property management consistently translates into strong occupancy rates across our portfolio. With a focus on warm communication, seamless guest experiences and beautifully designed spaces, we’ve built a trusted name that attracts both first-time visitors and returning guests.
Our properties often outperform regional averages thanks to our proven strategies, dynamic pricing tools and expert management. Positive reviews and word-of-mouth recommendations play a key role in maintaining high demand, while our commitment to quality ensures every stay meets or exceeds guest expectations.
While occupancy can vary depending on factors like location, property type and seasonality, Host'd’s dedication to excellence ensures your property is positioned for success. With us, you’re not just listing a space – you’re offering an experience that guests remember and recommend, driving consistent bookings and maximised returns.
